Privacy Policy
Last updated: 01.09.2023
We take the protection of your personal data very seriously and wish to assure you that we comply with our legal obligations in this matter.
This Privacy Policy explains, in a clear and transparent manner, how we collect, process and use your personal data, and for what purposes.
Contents
Data controller and contact
Personal data collected
How is your data collected?
Purposes of personal data collection
Legal basis
Disclosure of personal data to third parties
Transfer of personal data outside Switzerland and the EEA
Storage duration and retention period
Profiling and automated individual decision-making
Data security
Children’s data
Cookies and other tracking technologies
Social media plugins
Email communications and marketing newsletter
Your rights
How to exercise your rights
Links to third-party websites
Changes to this Privacy Policy
Data controller and contact
The data controller is:
AKIKOSMOOD
18, rue de la Pélisserie
1204 Geneva
Switzerland
For any questions relating to data protection or to exercise your rights, please contact us by email at:
or by post at the address mentioned above.
Personal data collected
Personal data means any information relating to an identified or identifiable natural person.
Sensitive personal data may include, in particular:
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data relating to religious, philosophical, political or trade union opinions or activities;
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data relating to health, intimate life or racial/ethnic origin;
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genetic data;
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biometric data uniquely identifying a natural person;
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data relating to criminal or administrative proceedings or sanctions;
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data relating to social assistance measures.
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AKIKOSMOOD does not, in principle, collect sensitive personal data in the course of its usual commercial activity.
In general, we may collect personal data in the following categories:
Identity data
Surname, first name.
Contact data
Address, telephone number, email address, social media information.
Account data
Account identifier, user identifier, account profile, settings and preferences, purchase history, subscriptions and registrations.
Security data
User identification data, such as username and password, equivalent security information, and individual network activity recorded in security and audit logs.
Billing and payment data
Payment information, payment card information or bank account information, billing contact details, shipping and billing information.
User contributions and content
Personal information contained in content and communications uploaded, sent, shared or entered through our services or communication channels, including feedback you provide and communications between you and AKIKOSMOOD.
Device and browser data
Network and internet service provider information, IP addresses, device and browser identifiers, device and browser information, advertising identifiers, cookie/tracker identifiers and related information.
Usage and browsing data
Information relating to the use of our website, search queries and browsing activity, browsing history, analytics data, usage metrics and diagnostic data relating to our services.
Location data
Region, country, canton/state.
How is your data collected?
We may collect your personal data in different ways:
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When you interact directly with us, for example by subscribing to our newsletter, filling in forms, contacting us or placing an order on our website.
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When personal data is provided by you or by other people through actions such as uploading, sharing, sending or entering information through our services or communication channels.
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When you interact indirectly with us, for example by using our website, viewing our communications, interacting with our advertising or participating in an event where AKIKOSMOOD is present.
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When personal data concerning you is obtained from external sources, including our business partners, such as online payment service providers and our website hosting provider.
Purposes of personal data collection
We use your personal data only for the purposes for which it was collected, in particular:
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to fulfil our contractual obligations;
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to register you as a new customer;
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to process and deliver your order and complete payment transactions;
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for any purpose based on your consent or instructions;
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to communicate and interact with you about our services and process related transactions;
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to allow you to participate in a giveaway, contest or survey;
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to develop or improve our products, services, website, marketing or customer relations;
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to recommend products or services that may interest you;
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to audit or measure the use of our services, products and website;
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to ensure your safety and ours, and to prevent misuse, fraud and other criminal activities;
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to comply with our legal obligations;
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to preserve or exercise our rights or protect our legitimate interests;
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to design, manage or improve our internal processes.
Legal basis
Depending on the purpose, the processing of your personal data may be based on:
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the performance of a contract or pre-contractual measures;
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your consent and instructions;
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legitimate interests, such as customer management, marketing and technical administration;
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applicable national or foreign legal requirements.
Disclosure of personal data to third parties
In order to conclude or perform a contract and provide our services, it may be necessary to transmit your personal data to partners with whom we work.
Before doing so, we ensure that these partners comply with applicable data protection requirements.
The relevant companies may include:
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Stripe: https://stripe.com/
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PayPal: https://www.paypal.com/
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Wix: https://www.wix.com/
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TWINT: https://www.twint.ch/
We may also disclose personal data to third parties if required to do so by law or by an enforceable administrative or judicial decision.
When using TWINT as a payment method, certain transaction data may be transmitted to the certified payment service provider. We ensure that this data is processed in accordance with Swiss data protection legislation.
Transfer of personal data outside Switzerland and the EEA
The processing and storage of your personal data mainly takes place in Switzerland.
Where your data is processed outside Switzerland or the European Economic Area, we verify, before disclosing your personal data, that:
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the recipient provides an adequate level of protection for your personal data;
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we have your explicit consent;
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or we are legally required to disclose the data.
To assess the applicable level of protection, we rely in particular on recognised adequacy decisions, applicable standard contractual clauses or any other safeguards provided for by data protection legislation.
Storage duration and retention period
We retain your personal data for as long as necessary to fulfil our contractual and legal obligations and for the purposes for which the data was processed.
For example, we may retain your personal data for the duration of our business relationship and beyond that period where legal retention or documentation obligations apply.
We may also retain your personal data for as long as claims could be brought against us, or if required by law or justified by legitimate business interests, such as evidence or documentation purposes.
Profiling and automated individual decision-making
No profiling is carried out using your personal data.
Your personal data is not subject to automated individual decision-making.
Data security
We have implemented technical and organisational security measures to protect your personal data against loss, theft, unauthorised access, disclosure, alteration and destruction.
We also ensure that our service providers and processors comply with applicable data protection rules.
However, transmissions over the internet are never completely secure. Despite our best efforts, we cannot guarantee the security of information transmitted to us via our website. Any transmission of data via this channel is therefore made at your own risk.
Children’s data
Our website is not intended for children.
If we are informed or discover that personal data relating to a child under the age of 18 has been collected inappropriately, we will take all reasonable measures to delete such data.
Cookies and other tracking technologies
What is a cookie?
We use cookies on our website to improve your user experience and to collect statistical data about our visitors.
Cookies are text files stored on your computer when you visit our website. They allow us to recognise your browser and provide easier access to our website.
Legal bases and purposes
The legal bases for this processing of your personal data are:
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your consent;
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our legitimate interest, in particular to provide the service you have expressly requested or to provide electronic communication services.
These cookies serve several purposes:
Strictly necessary cookies
These cookies are essential for the proper functioning of the website and allow you to use its basic features, such as browsing between pages and accessing secure areas. Without these cookies, the website cannot function properly.
Preference cookies
These cookies allow the website to remember the information you have provided and the choices you have made in order to personalise your user experience, such as your preferred language or region.
Performance cookies
These cookies collect anonymous information about how visitors interact with the website in order to improve its operation and better understand users’ needs.
Marketing cookies
These cookies are used to track users across websites in order to display targeted and relevant advertising. They are generally placed by third parties, such as advertising networks or social media platforms.
Who may place these cookies?
Cookies on the website are issued by Wix.com and/or its partners. Please note that the privacy policies of these partners govern the placement and use of their own cookies on the website.
Google Analytics
We may use Google Analytics to collect data about the use of our website.
The data collected may include information such as the number of visitors to our website, the pages visited and the duration of the visit. This data is collected for analysis purposes and to improve our website.
Google Analytics uses cookies to collect this data. The information generated by the cookies is transmitted to Google and stored on its servers. Google uses this information to evaluate your use of our website, compile reports on website activity and provide us with other services relating to website activity and internet use.
The data collected by Google Analytics is not used to identify you personally. IP addresses are anonymised and are not stored together with the collected data. Where applicable, we activate IP anonymisation in Google Analytics to ensure that your IP address is anonymised before being transmitted to Google.
For more information about Google Analytics privacy practices, please visit:
https://support.google.com/analytics/answer/6004245
Google reCAPTCHA
We may use Google reCAPTCHA to protect our website against spam and automated attacks.
Google reCAPTCHA uses cookies and collects data such as mouse movements and clicks to verify whether you are a human user or a bot.
The data collected by Google reCAPTCHA is not used to identify you personally.
For more information about Google reCAPTCHA privacy practices, please visit:
https://support.google.com/a/answer/1217728?hl=en
How to manage cookies
If you wish to change your cookie preferences during your browsing session, you may click on the “cookie settings” tab on your screen. This will display the consent notice again and allow you to change your preferences or withdraw your consent completely.
There are also different ways to block and delete cookies used by websites, depending on your browser.
To learn more about managing and deleting cookies, you can visit:
www.allaboutcookies.org
Social media plugins
Social media plugins are tools that allow users of our website to share content on social media platforms such as Instagram, Pinterest, Facebook, LinkedIn or other platforms used by AKIKOSMOOD.
These plugins are generally identifiable by their respective logos.
When you use these plugins, the relevant social networks may collect data about you, such as your IP address, the pages you visited on our website and your interactions with the plugins.
If you are logged into your social media account when using the plugin, the collected data may be used to identify you personally. This data may also be used for advertising or profiling purposes, in accordance with the privacy policies of the relevant social networks.
If you do not want social networks to collect data about you when using our website, please log out of your social media account before using our social media plugins.
Please note that we have no control over the privacy practices of the relevant social networks. We recommend that you consult their privacy policies for detailed information about their practices.
By using our website, you consent to our use of social media plugins and to the collection of data by social networks in accordance with their privacy policies. If you do not wish to consent to these practices, please do not use our social media plugins.
Email communications and marketing newsletter
If you wish to receive information about our services and other commercial communications, such as announcements, events, promotions or surveys, you may subscribe to our newsletter by providing your email address.
Newsletter registration may require confirmation by email.
You may unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the end of each email or by contacting us directly at:
Please note that it may take a few days for your unsubscribe request to be processed.
We respect your privacy and do not share your email address with third parties for their own marketing purposes.
Your rights
You have the right to:
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request access to your personal data and request that it be corrected or deleted;
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restrict or object to the processing of your personal data;
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withdraw your consent at any time with effect for the future, where the processing is based on consent;
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obtain a copy of your personal data, also known as the right to data portability.
How to exercise your rights
If you have concerns about how we collect, use and protect your personal data, we encourage you to contact us at:
so that we can try to address your concerns.
However, if you are not satisfied with our response or if you believe that we are processing your personal data in an inappropriate or unlawful manner, you have the right to contact the competent supervisory authority in your country of residence.
Links to third-party websites
We provide links to websites of other companies on our website.
Please note that we are not responsible for the data protection measures applied by external websites accessible through these links.
We recommend that you inform yourself about the privacy policies of these external websites.
Changes to this Privacy Policy
AKIKOSMOOD reserves the right to modify this Privacy Policy at any time, without giving reasons, in order to comply with legal requirements or to protect the interests of the company.
The current version of the Privacy Policy is available on our website.
Please consult it regularly to ensure that you are informed of the latest changes.